Please read these Terms & Conditions carefully before registering an account or placing any wager on the celo69 platform. By accessing or using our services, you confirm that you have read, understood, and agreed to be bound by these terms.
Last Updated: January 2026Important Notice: These Terms & Conditions constitute a legally binding agreement between you and celo69. If you do not agree with any part of these terms, you must not use our platform. celo69 reserves the right to update these terms at any time. Continued use of the platform following any update constitutes your acceptance of the revised terms.
In these Terms & Conditions, unless the context requires otherwise, the following terms shall have the meanings set out below:
To register an Account and use the Platform, you must meet all of the following eligibility requirements at all times:
Age Verification: celo69 reserves the right to suspend any Account pending age verification at any time. Any winnings generated by an underage player will be forfeited and deposits returned at our sole discretion. Providing false information regarding your age is a serious breach of these Terms and may be reported to relevant authorities.
Each Player is permitted to hold only one registered Account on the celo69 Platform. The creation of multiple accounts by a single Player — whether using different email addresses, payment methods, device identifiers, or IP addresses — is strictly prohibited and will result in all associated accounts being permanently closed and balances forfeited.
During registration, you are required to provide accurate, complete, and up-to-date personal information, including but not limited to:
celo69 reserves the right to verify any information you provide at any time and to suspend or close your Account if any information is found to be false, incomplete, or misleading.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must notify celo69 immediately if you suspect unauthorized access to your Account. celo69 shall not be liable for any losses resulting from unauthorized use of your Account where you have failed to take reasonable steps to protect your login credentials.
All accounts on the celo69 Platform for Indonesian players are denominated in Indonesian Rupiah (IDR / Rp). All displayed balances, deposits, withdrawal amounts, and bonus values are expressed in IDR unless explicitly stated otherwise.
celo69 is required by its international licensing obligations to conduct Know Your Customer (KYC) verification for all registered Players. KYC verification may be required before:
To complete KYC, Players are typically required to submit the following documents in clear, unaltered digital format (JPG, PNG, or PDF):
KYC verification is typically completed within 1–24 hours during business days (Monday through Friday, Western Indonesia Time — WIB). celo69 reserves the right to suspend withdrawals and restrict account functionality for any Player who fails to complete KYC when requested. Accounts that remain unverified after 30 days of a KYC request may be closed and balances reviewed in accordance with our anti-money-laundering policies.
celo69 supports the following payment channels for Indonesian Players:
| Method | Min. Deposit | Min. Withdrawal | Typical Processing |
|---|---|---|---|
| BCA Bank Transfer | Rp 50,000 | Rp 100,000 | Instant deposit / 15–60 min withdrawal |
| BRI Bank Transfer | Rp 50,000 | Rp 100,000 | Instant deposit / 15–60 min withdrawal |
| BNI Bank Transfer | Rp 50,000 | Rp 100,000 | Instant deposit / 15–60 min withdrawal |
| Mandiri Bank Transfer | Rp 50,000 | Rp 100,000 | Instant deposit / 15–60 min withdrawal |
| OVO E-Wallet | Rp 25,000 | Rp 50,000 | Instant both ways |
| DANA E-Wallet | Rp 25,000 | Rp 50,000 | Instant both ways |
| GoPay E-Wallet | Rp 25,000 | Rp 50,000 | Instant both ways |
| ShopeePay E-Wallet | Rp 25,000 | Rp 50,000 | Instant both ways |
All deposits are credited instantly upon successful confirmation from the payment provider. You must use a payment method registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension and deposit return.
Withdrawals can only be processed to a verified payment method registered in the name matching your celo69 Account. Before processing your first withdrawal, celo69 requires completion of KYC verification. All withdrawal requests are subject to:
Most withdrawal requests to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) are processed within 15–60 minutes during business hours (Monday–Friday, 08:00–17:00 WIB). E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay) are typically instant. Withdrawals requested outside business hours or on Indonesian public holidays may experience delays of up to 24 hours.
celo69 does not charge withdrawal fees on standard withdrawal requests. However, your bank or e-wallet provider may apply transaction fees on their side, which are beyond celo69's control.
celo69 offers various bonuses, promotional offers, free bets, and loyalty rewards to Players from time to time. All bonuses are subject to specific terms and conditions that are stated on the promotional page or communicated via email at the time of the offer. Key general rules include:
Unless otherwise stated, all Bonus Funds are subject to a wagering requirement, typically expressed as a multiple (e.g., 10x, 15x, 20x) of the bonus amount or bonus-plus-deposit amount. For example, a Rp 100,000 bonus with a 15x wagering requirement means you must place Rp 1,500,000 in valid bets before the bonus becomes withdrawable.
Not all games contribute equally to wagering requirements. Typical contribution rates are:
celo69 reserves the right to cancel bonuses, void winnings, and close accounts if it determines that a Player is engaging in bonus abuse. Examples of bonus abuse include but are not limited to:
Unless otherwise stated, bonuses are subject to a maximum conversion cap. For example, a bonus with a Rp 1,000,000 maximum win cap means that even if you win Rp 5,000,000 while wagering the bonus, only Rp 1,000,000 will be credited to your Real Money Balance upon fulfilling the wagering requirement.
All bets placed on the celo69 Platform are governed by the following principles:
Football bets including bandar bola (football betting) and mix parlay (accumulator bets) are settled based on the official result at full-time (90 minutes plus injury time), unless otherwise stated in the market description. Extra time and penalty shootouts do not count unless the market specifically references these outcomes. Asian handicap (voor bola) markets follow standard Asian handicap settlement rules.
All casino games, including live dealer games provided by Evolution Gaming, Ezugi, and Pragmatic Play Live, operate under the rules defined by the game provider. In the event of a dispute, celo69 will defer to the official game logs and footage held by the provider. RNG-based slots and table games are certified by independent testing agencies and comply with international fairness standards.
Bets may be voided in the following circumstances:
The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of balances, and possible reporting to relevant authorities:
All content displayed on the celo69 Platform, including but not limited to logos, graphics, text, software, audio, video, game designs, and trademarks, is the exclusive property of celo69 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only. You may not:
celo69 provides the Platform on an "as is" and "as available" basis. We do not guarantee that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by applicable law:
You agree to indemnify and hold harmless celo69, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.
celo69 respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws. Our full Privacy Policy, available at https://celo69.cam/privacy-policy, describes in detail how we collect, use, store, and share your information. By using the Platform, you consent to the data practices described in our Privacy Policy.
celo69 is committed to promoting responsible gaming and providing a safe environment for all Players. We provide tools to help you manage your gaming activity, including:
If you believe you may have a gambling problem, we strongly encourage you to visit our Responsible Gaming page at https://celo69.cam/responsible-gaming or contact our support team for confidential assistance. celo69 also recommends contacting professional organizations that provide support for problem gambling.
You may close your Account at any time by contacting our customer support team via live chat or email at [email protected]. Upon closure, any remaining Real Money Balance will be returned to you via your verified withdrawal method after deducting any applicable fees or outstanding obligations. Bonus Funds are forfeited upon account closure.
celo69 reserves the right to suspend or permanently close your Account immediately and without prior notice if:
In the event of termination by celo69, we will endeavor to return your Real Money Balance, less any amounts owed to celo69 or disputed funds under investigation. Bonus Funds and any winnings derived from Bonus Funds will be forfeited.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which celo69 holds its international gaming license. Any disputes arising from or relating to these Terms, your use of the Platform, or any transactions conducted on the Platform shall be resolved as follows:
celo69 reserves the right to amend, modify, or update these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an on-Platform notification. Your continued use of the Platform following any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Platform and close your Account.
If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact our customer support team:
Our Indonesian-speaking support team is available around the clock to assist you.
celo69's Terms & Conditions are designed around transparency, fairness, and player protection. Here are the core principles that guide our policies.
We believe every Player deserves to understand exactly what they are agreeing to. Our terms are written in clear language with no hidden clauses or misleading fine print.
KYC verification exists to protect you. By confirming your identity, we prevent unauthorized account access, safeguard your funds, and comply with anti-fraud regulations.
We design bonuses to reward genuine Players, not bonus hunters. Wagering requirements are stated upfront, contribution rates are clear, and we enforce strict anti-abuse measures.
Our terms reflect our operational commitment: most withdrawal requests to BCA, BRI, BNI, Mandiri are processed within 15–60 minutes during business hours.
Questions about the terms? Our 24/7 Indonesian-speaking support team is available via live chat, email, and WhatsApp to provide clarification in your own language.
We build responsible gaming tools directly into our terms because we believe sustainable, healthy gaming benefits everyone — Players, families, and the platform alike.
Our FAQ page answers the most common questions about accounts, deposits, withdrawals, bonuses, and gameplay. For anything else, our support team is standing by.